Frequently Asked Questions

Fill in our contact form, choose your package, describe what you'd like, and hit submit. You can also message us on WhatsApp. We'll confirm your order and share a payment link within 24 hours.

The more detail the better! Tell us the subject, style, colours, mood and any specific elements you want included. Reference images are always welcome — you can share them via email after your initial enquiry.

Absolutely. Share reference images, a mood board or a written description of the style you want. We'll do our best to match your vision as closely as possible within the chosen package.

We accept UPI (PhonePe, GPay, Paytm), NEFT/IMPS bank transfer and most major debit/credit cards via a secure payment link. Payment is taken upfront before work begins.

Yes. Payments are processed through a PCI-compliant payment gateway. We never store your card details.

If we are unable to produce artwork that satisfactorily meets your brief after all included revisions, we will offer a partial or full refund at our discretion. Please see our Terms of Service for full details.

The Starter package is delivered in 3–4 working days. Standard and Premium packages take 5–7 working days. Complex orders or heavy revision rounds may extend this slightly. Rush orders may be available on request — just ask!

Starter includes 1 revision, Standard includes 3 revisions, and Premium includes unlimited revisions until you're completely happy with the final result.

We'll share a download link via email. Files are available for 30 days — please download and back up your files promptly.

All packages include high-resolution PNG and JPG files suitable for print and digital use. Standard and Premium also include a high-resolution PDF. Source files (PSD/AI) are available on request for Premium orders.

Yes. All packages include personal and commercial usage rights. You may use your artwork for products, merchandise, social media, print and other commercial purposes. You may not resell the artwork as-is or claim it as your own original creation.

Yes! All files are delivered at high resolution (minimum 300 DPI) suitable for print. We recommend using a professional print service for the best results.

Yes. We only collect the information needed to process your order. We never sell or share your data with third parties. See our Privacy Policy for full details.

We may showcase finished artwork in our portfolio unless you request otherwise at the time of ordering. Just let us know if you'd prefer your commission to remain private.