Privacy Policy

Last updated: 2 October 2026

Artiwo Studio ("we", "us" or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share information about you when you visit artiwo.studio or place an order with us.

1. Information We Collect

We may collect the following personal information:

  • Contact information – your name and email address, provided when you submit an enquiry or order.
  • Order details – the package you choose, your description of the artwork, and any reference images you share.
  • Payment information – processed securely by our payment provider. We do not store card numbers or bank details.
  • Usage data – anonymised data about how you interact with our website (e.g. pages visited, browser type, IP address) collected via standard server logs or analytics tools.
  • Cookie data – see Section 7 below for full details.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your order.
  • Communicate with you about your order, revisions and delivery.
  • Improve our website and services.
  • Serve relevant advertisements (via Google AdSense — see Section 7).
  • Analyse site traffic and usage patterns to improve user experience.
  • Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity – to fulfil your order.
  • Legitimate interests – to improve our services and communicate with you.
  • Consent – where you have given consent, for example for advertising cookies.
  • Legal obligation – where required by applicable law.

4. Google AdSense & Third-Party Advertising

We use Google AdSense to display advertisements on our website. Google AdSense is an advertising service provided by Google LLC. Google may use cookies and web beacons to collect data about your visits to this and other websites to provide relevant advertisements.

  • Google's use of advertising cookies enables it and its partners to serve ads based on your visits to our site and/or other sites on the Internet.
  • You may opt out of personalised advertising by visiting Google Ad Settings.
  • You may also opt out of a third-party vendor's use of cookies by visiting Network Advertising Initiative opt-out page.
  • For more information on how Google collects and processes data, please see Google's Privacy & Terms.

5. Google Analytics

We may use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website. Google Analytics collects only the IP address assigned to you on the date you visit the site, rather than your name or other identifying information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

  • Google LLC – for advertising (AdSense) and analytics purposes as described above.
  • Payment processors – to securely process your payment (e.g. Razorpay, PayU or UPI providers).
  • Cloud storage providers – to store and deliver your artwork files.
  • Legal authorities – if required by law or to protect our legal rights.

7. Cookies

Our website uses cookies. A cookie is a small text file stored on your device. We use the following types of cookies:

  • Essential cookies – necessary for the website to function (e.g. theme preference). These cannot be disabled.
  • Analytics cookies – used to understand how visitors use our site (e.g. Google Analytics).
  • Advertising cookies – used by Google AdSense to display relevant ads based on your browsing history.

When you first visit our site, you will be shown a cookie consent notice. You can withdraw your consent for non-essential cookies at any time by clearing your browser cookies and not accepting them again on your next visit.

For more information about cookies, visit allaboutcookies.org.

8. Data Retention

We retain your personal data for as long as necessary to fulfil your order and comply with legal obligations. Order records are generally kept for 3 years. You may request deletion of your data at any time by contacting us.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (where processing is based on consent).
  • Data portability.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at hello@artiwo.in.

10. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse. However, no internet transmission is entirely secure and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us immediately and we will delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated "Last updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: